FAQ

 

Do you offer vegan or gluten-free options for your cakes and treats?

Even though our main options are not gluten-free or vegan, we can definitely cater to your needs! Just let us know your requirements and we’ll get back to you as soon as possible.

Please note: for gluten-free or specific allergen-friendly options, we might need a bit more time as it will include some recipe testing from our side. So please bear that in mind.

How can I place an order for a custom cake or sweet table?

Placing an order is as easy as pie! Simply head to our Order page or contact us through the provided contact form. We'll guide you through the process, discuss your preferences, and make sure your event's sweet creations are everything you envision.

What is the lead time for ordering a cake or treats?

We recommend placing your order at least two weeks in advance, especially for custom cakes and large sweet tables. However, if you have an urgent request, don't hesitate to get in touch, and we'll do our best to accommodate you.

Can I pick up my order, or do you offer delivery?

Both options are available! You can pick up your order at our location in Berlin close to S-bahn Yorckstraße, or if you prefer convenience, we offer delivery within certain areas of Berlin. Delivery charges apply, so feel free to ask for details.

Can I place business orders or requests for my corporate events or business gatherings?

Absolutely! Our HapHap bites are specially designed for business events, making them the ideal sweet snacks for sharing among colleagues and clients. Whether you're hosting corporate meetings, conferences, or team-building activities, our HapHap bites will add a delightful touch of sweetness to your business events. Just let us know your requirements, and we'll ensure your order is tailored to suit your business event perfectly.

What makes your HapHap bites so special?

Our HapHap bites are made with love and creativity, handcrafted to be bite-sized bursts of joy. They're perfect for sharing as treats during events, and the best part is, you can customize the flavors to match your preferences and event theme!

Can you accommodate large events or corporate orders?

Absolutely! Whether it's a corporate event, office celebration, or a large-scale party, we're well-equipped to handle orders of all sizes. Just let us know your requirements, and we'll make it happen.

What are your payment options?

We accept various payment methods, including credit cards, bank transfers, and cash payments for pick-up orders. Payment details will be provided upon confirmation of your order.

Remember, if you have any other questions or specific inquiries, don't hesitate to reach out to us! We're here to make your experience with Citrus Bakery as delightful and smooth as possible.